Have a question? We’re here to help. Below are answers to some of the most common inquiries we receive, but if you still need assistance, we’re just a click away.
Yes! We offer live, one-on-one demos so you can see the PD‑10 CNC cutting system in action and ask specific questions.
Book a Demo today to schedule a session with our team.
We exclusively use FlashCut CNC software. Unlike other packages, FlashCut offers advanced features such as bevel cutting, along with a highly intuitive user interface. It's one of the most well-supported control platforms in the industry, making it both powerful and user-friendly.
Bevel cutting can save you hours of manual prep work and significantly improve your weld quality. With beveled edges, all that’s usually needed is a quick surface clean before welding. The benefits include:
• Better weld penetration
• Stronger joint integrity
• Fewer weld defects
• Less post-machining work
Our machines are compatible with a wide range of materials, including mild steel, stainless steel, aluminum, and alloys—as long as the material fits the size and weight specs of the system.
The PD‑10 is designed to cut, bevel, and engrave round, square, and rectangular tubing up to 10" x 10" and 800 lbs. in weight — all with precision.
Absolutely. Our integrated Pipe Design System allows you to create, modify, and apply custom cutting profiles directly within the FlashCut CNC interface.
We work with trusted financing partners and can refer you to options based on your needs. Just let us know during your quote request or demo consultation.
Yes! Every Pipe Dream CNC system is 100% designed, machined, fabricated, assembled, and tested in Spokane, Washington.
Lead time depends on our current production schedule. While we aim for a 4-week turnaround, we prioritize quality and customization to ensure your machine is built perfectly for your application.
Your quoted lead time will reflect the attention and precision your project requires.
Yes. We offer both virtual and onsite training, customized for your team’s workflow. Our engineers work with you to ensure your team is confident and your machine is running optimally.
Our support doesn’t end after purchase. At Pipe Dream CNC, you’ll receive:
• Direct access to engineers for installation and setup
• Ongoing technical support for troubleshooting and optimization
• Guidance to ensure your machine performs at its best
Your success is our priority, and our engineering team is always ready to help keep your operation running smoothly.
Phone Support:
